At 99jili, we treat your personal data with the highest level of care and confidentiality. This Privacy Policy explains in plain terms what information we collect, why we collect it, how we use it, and what rights you have over your own data as a registered player on our platform.
Your Privacy Matters: This Privacy Policy forms part of the binding agreement between you and 99jili. By registering an account or using any service on the 99jili platform, you acknowledge that you have read and understood this policy and that you consent to the collection and processing of your personal data as described herein.
99jili ("we", "us", "our", or "the Platform") is committed to protecting the privacy and security of the personal information entrusted to us by our players. This Privacy Policy describes in detail how 99jili collects, processes, stores, and shares personal data obtained through your use of the 99jili website and related services, including sports betting, live casino, slots, and instant games.
This policy applies to all visitors to the 99jili website and to all registered account holders, regardless of the device or browser used to access our platform. It should be read in conjunction with our Terms & Conditions, which are available at Terms & Conditions.
We take our responsibilities around data protection seriously. Our platform is secured with industry-standard SSL encryption, and all personal data is handled by trained staff in accordance with strict internal data governance procedures. We do not sell, rent, or trade your personal data to third-party marketers under any circumstances.
For the purposes of this Privacy Policy, the data controller responsible for your personal information is 99jili, operating the platform accessible at https://99jili.lat. All data-related enquiries, requests, and complaints should be directed to our support team via the contact details provided in Section 15 of this policy.
As the data controller, 99jili determines the purposes and means by which your personal data is processed. We are responsible for ensuring that data processing activities are carried out lawfully, fairly, and transparently in accordance with applicable data protection principles.
Depending on how you interact with the 99jili platform, we may collect and process the following categories of personal data:
Sensitive Data Note: 99jili does not intentionally collect special categories of sensitive personal data (such as health data, religious beliefs, or political opinions) unless explicitly required to process a responsible gaming self-exclusion request or similar player protection measure. Where such data is collected, it is processed only with your explicit consent and is subject to enhanced security controls.
99jili collects personal data through a variety of means, all of which are disclosed transparently below:
We collect data directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a survey, or participate in a promotional offer. The data provided in these interactions is collected with your knowledge and, where required, your explicit consent.
We automatically collect technical and behavioural data as you browse and use the 99jili platform. This is achieved through server logs, session tracking technologies, and analytics tools. This data helps us understand how players use the platform and allows us to improve the user experience and identify potential security anomalies.
99jili uses cookies, pixel tags, and similar tracking technologies to enhance your experience on the platform. A full description of the cookies we use and your choices regarding cookie preferences is provided in Section 8 of this policy.
In limited circumstances, we may receive data about you from third-party sources, including:
99jili uses personal data only for the purposes described in this policy. The specific purposes for which we process your data are set out in the table below:
| Purpose of Processing | Categories of Data Used |
|---|---|
| Account registration and ongoing account management | Identity, contact, account data |
| Age verification and KYC compliance (18+ enforcement) | Identity, verification/KYC data |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank channels | Identity, transaction, verification data |
| Fraud detection, AML screening, and prevention of unauthorised account access | Identity, transaction, technical, KYC data |
| Delivering and administering bonuses and promotional offers | Account, transaction data |
| Customer support: responding to queries, complaints, and disputes | Identity, contact, communications data |
| Responsible gaming monitoring and player protection | Account, transaction, behavioural data |
| Platform analytics and product improvement | Technical, behavioural data (anonymised where possible) |
| Marketing communications (only where you have opted in) | Contact, communications preference data |
| Legal and regulatory compliance obligations | All categories as required by applicable law |
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or unless we are required to do so by law.
Each processing activity carried out by 99jili is grounded in one of the following legal bases:
The majority of our data processing activities are necessary for the performance of the contract we have with you as a registered player. Without processing your identity, contact, account, and transaction data, we would be unable to operate your account, process payments, or provide the betting and gaming services you have requested.
Certain processing activities are required by law, including age verification (18+ compliance), anti-money laundering (AML) checks, know-your-customer (KYC) procedures, and the retention of financial records for audit purposes. These activities are carried out regardless of your consent because they are mandated by applicable legal and regulatory requirements.
We process some data categories — particularly technical and behavioural data — on the basis of our legitimate interest in operating a secure, fair, and commercially viable platform. This includes fraud detection, security monitoring, platform analytics, and responsible gaming risk assessments. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms.
Where we send you marketing communications or process any special categories of sensitive data, we will do so only on the basis of your freely given, informed, and unambiguous consent. You may withdraw your consent at any time by updating your communication preferences in your account dashboard or by contacting our support team.
99jili does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may, however, share your data with the following categories of recipients in the circumstances described:
We share the minimum necessary transactional and identity data with payment processors (including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank) solely for the purpose of processing deposits and withdrawals. These providers are contractually bound to use your data only for the specified payment processing purpose.
We engage specialist third-party KYC and identity verification services to assist in verifying the authenticity of documents submitted during account registration and ongoing compliance checks. These providers process data under our instruction and are not permitted to use it independently.
To protect the platform and comply with anti-money laundering obligations, we may share relevant data with fraud detection and AML compliance databases. This processing is carried out on the basis of legal obligation and legitimate interest.
Our platform relies on third-party hosting, cloud infrastructure, and IT service providers. These providers may have limited, incidental access to data stored on our systems but are bound by strict data processing agreements that prohibit any independent use of that data.
We may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where we are legally required to do so, or where such disclosure is necessary to protect the safety of players or the integrity of the platform. We will only make such disclosures to the extent required or permitted by applicable law.
In the event of a merger, acquisition, restructuring, or sale of all or part of 99jili's business assets, your personal data may be transferred to the relevant third party as part of that transaction. You will be notified in advance of any such transfer and of any changes to the way your data is processed.
Our Commitment: Every third party with whom we share your data is subject to a formal data processing agreement. We conduct due diligence on all data processors and require them to implement appropriate technical and organisational security measures equivalent to our own standards.
99jili uses cookies and similar technologies to make the platform function correctly, to remember your preferences, and to understand how players interact with our services. The following categories of cookies are used on the 99jili platform:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Enable core platform functions such as login sessions, security tokens, and navigation. Without these cookies the platform cannot operate. | No — required for operation |
| Functional | Remember your language preferences, currency selection (BDT or INR), and display settings to personalise your experience. | Yes — via browser settings |
| Analytics | Collect anonymised data on how players navigate and use the platform to help us improve features, fix errors, and optimise performance. | Yes — via browser settings |
| Security | Detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts by monitoring session behaviour patterns. | No — required for security |
You can manage or delete cookies at any time through your browser settings. Please note that disabling functional or analytics cookies may affect the quality of your experience on the 99jili platform, but will not prevent you from accessing core services.
99jili retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
When data is no longer required, it is securely deleted or anonymised in accordance with our internal data destruction procedures. Anonymised data that cannot be used to identify any individual may be retained indefinitely for aggregate analytics purposes.
99jili employs a comprehensive range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:
Despite these measures, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, 99jili will notify affected players promptly and take all reasonable steps to contain and remediate the breach.
As a registered player on the 99jili platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 15.
You have the right to request a copy of the personal data that 99jili holds about you, along with information about how it is processed. We will respond to verified access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic account details (such as your email address or phone number) directly from your account dashboard. For corrections to KYC or identity data, please contact our support team.
Subject to certain legal exceptions (including our obligation to retain financial and KYC records for a minimum of 5 years), you may request that we delete the personal data we hold about you. We will assess each erasure request individually and inform you of the outcome within 30 days.
You may request that we restrict the processing of your personal data in certain circumstances — for example, if you dispute the accuracy of the data or if you have objected to processing based on legitimate interests and a determination is pending.
Where data is processed by automated means on the basis of your consent or a contract, you have the right to receive a copy of that data in a structured, commonly used, and machine-readable format, and to request that it be transferred to another service provider where technically feasible.
You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. You also have an unconditional right to object to the processing of your data for direct marketing purposes at any time.
Where we process your data on the basis of your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
How to Exercise Your Rights: Submit all data rights requests in writing to [email protected] with the subject line "Data Rights Request" and your account username. We will verify your identity before processing any request and will respond within 30 days.
The 99jili platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any individual under the age of 18. Age verification checks are conducted at the point of registration and again at the time of first withdrawal to enforce this requirement.
If we discover that personal data has been collected from an individual who is under 18 years of age, we will immediately suspend the relevant account, forfeit any balance held in that account, and permanently delete all associated personal data without delay. If you believe that a person under the age of 18 has registered an account on the 99jili platform, please notify us immediately at [email protected].
The 99jili platform may contain references to third-party payment providers and game content studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). While these providers supply game content or payment infrastructure to our platform, 99jili is not responsible for the privacy practices or data handling policies of any third-party organisation.
We encourage all players to review the privacy policies of any third-party service provider whose services they access through or in connection with the 99jili platform. This Privacy Policy applies exclusively to data collected and processed by 99jili itself.
99jili reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we provide. When material changes are made, we will update the "Effective Date" and "Last Updated" date shown at the top of this page.
Where required by applicable law or where changes are material enough to require your renewed consent, we will notify you directly by email to the address registered on your account prior to the changes taking effect. For minor or administrative updates, the publication of a revised policy on this page shall constitute sufficient notice.
Your continued use of the 99jili platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should cease using the platform and contact us to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 99jili processes your personal data, please contact us using the details below. All privacy-related enquiries should be submitted in English to ensure the fastest possible response from our data protection team.
Privacy at 99jili is not an afterthought — it is built into the foundation of our platform. Here are the six core commitments that underpin our approach to data protection.
99jili will never sell, rent, or trade your personal data to third-party marketers. Your information is used exclusively to operate your account and deliver the services you have requested.
All data transmitted between your device and our servers is protected by industry-standard SSL/TLS encryption. Sensitive fields such as passwords are stored using strong cryptographic hashing, never in plain text.
Access to systems containing personal data is limited to authorised personnel on a strict need-to-know basis. All internal access is logged, monitored, and subject to regular review by our security team.
We support your right to access, correct, delete, and port your personal data. All data rights requests are handled by our dedicated team and resolved within the timeframes set out in this policy.
We keep your data only for as long as it is needed. Clearly defined retention periods ensure that data is securely deleted or anonymised once the purpose for which it was collected has been fulfilled or the legal retention window has closed.
When we make material changes to this Privacy Policy, we notify registered players by email before the changes take effect. We believe in proactive transparency, not buried footnote updates.
Now that you understand how we protect your privacy, dive into everything 99jili has to offer — from live cricket betting and classic slots to exciting instant games like Ludo Quick and Lucky Dice.